Long term care is a module developed for skilled nursing facilities. These facilities, while dedicated to helping elderly folks, also have much stress due to the amount of required documentation they need to do. Our goal for this project was to help alleviate the some of the burden by helping make their jobs easier.
+ Vastly improve the LTC module for Epic that will make it competitive with other LTC software.
+ Address a lot of user complaints.
UX Task List
+ Research current LTC module within Epic
+ See where developers/QA/team lead have heard where the complaints are
+ Need Proper information on this MDS Form
We started with several versions of the MDS form, but to the right is the file that we mostly worked around with.
Selling Points Discussion / Brainstorm
Working with the team lead, I took notes on what he was looking for.
Since creating the calendars by hand would have take more time to do on paper, I took a basic frame and quickly took our card pieces and arranged them in a way to start to some ideas. This is the very first wireframe, that the team and I later tore apart and discussed.
+ Focusing on the MDS with team collaboration
+ Account for how many MDS forms have to completed on each day
+ Optimize Dashboard to have everything as well as improve the UI to flow better visually
+ Have a function where the LTC staff member can schedule a patient's MDS form on the most optimal reimbursement date
UX Task List
+ Suggest better components to be used in answering certain questions (ex: a dropdown instead of a long, radio button list)
+ Denote where conditional statements can simplify the form and pull in vital information from a Patient's record automatically
+ Create High Fidelity Mockups
+ Present a total of 3 times with team
Prototype & refinement
For the starting screen where an MDS coordinator would make sure the documentation is done. (Click to expand)
The MDS Form Itself
MDS Scheduling and Planning